Privacy Policy

Personal data protection and cookies policy

Personal data processing

The provider Povem, Rok Dolinar s.p. shall commit to continuous user personal data protection in accordance with the applicable Personal Data Protection Act and other applicable legislation. By giving consent to the processing of personal data, the user authorizes the provider Povem, Rok Dolinar s.p., Dolenja vas pri Polhovem Gradcu 12a, 135 Polhov Gradec, to process his or her personal data. The provision of personal data is voluntary. If a user does not wish to provide his / her information that is mandatory to carry out an individual purchase, an online purchase is not possible.

The provider processes the following user data for the purpose of executing the order (delivery of goods, issue of invoice, recovery):

  • name and surname;
  • shipping address;
  • company name or name of legal entity (if the user is a legal entity);
  • tax identification number of the legal entity (if the user is a legal entity);
  • e-mail address (user name);
  • password in an encrypted form;
  • contact telephone number;
  • country of residence;
  • other information entered voluntarily by the user into the forms in the online store;
  • other information added voluntarily by the user into his or her profile.

The provider is not responsible for the accuracy, completeness and promptness of data entered by users. The user can request a correction of the entered data by letter to the e-mail address:

Paypal payment method shall take place via Paypal interface where communication between the buyer and the payment agent takes place in a secure mode and is not linked to the system.

The provider will process and retain the aforementioned data until the complete repayment of the service, or no later than five years from the date of purchase of individual goods. If so required by the tax legislation, some information is kept until the expiration of the 10-year deadline for storage.

The provider Povem, Rok Dolinar s.p.shall use the above mentioned information for the purpose of sending information material and offers on the basis of the explicit consent of the user.

The provider shall store the data obtained for the purpose of sending information material as long as necessary to achieve the purpose for which the data were processed or until the consent of the user is withdrawn.

Transfer of personal data to third parties

User data shall not be transmitted to third unauthorized parties or used for other purposes except for written requests from legal authorities or for marketing purposes. The provider shall only provide the data required for delivery to the delivery service for the products purchased in the online store (information on the recipient and address for delivery). The provider shall contact the user by e-mail if necessary for the execution of the purchase in the online store or for the purpose of sending information materials and offers. The provider shall only call the user on the contact telephone number if problems occur in the registration or purchase process in the online store.

The provider uses external service Mailchimp for sending marketing e-mails. Legal Terms of their service are available at

User rights

The user has the right at any time to withdraw his or her consent to the processing of personal data by e-mail to or by ordinary mail to the address: Povem, Rok Dolinar s.p., Dolenja vas pri Polhovem Gradcu 12a, 135 Polhov Gradec. The user’s personal data will be completely deleted from the system in case the user withdraws the consent or if the data processing is no longer necessary for the purposes for which the data were obtained. The user also has the right to request access to his or her personal data at any time, to demand a correction or restriction of processing of his or her personal data, to object to such processing and to lodge an appeal against the operator with the supervisory authority in the Member State in which he or she is domiciled, in the Member State of his or her place of work or in the Member State in which the alleged infringement was committed, if he or she considers that the processing of personal data is in breach of the applicable rules on the personal data protection. Notwithstanding the foregoing, the provider is not obliged to delete personal data if the processing of such personal data is necessary for ensuring compliance with legal obligations or if processing is necessary for the establishment, enforcement or defence of legal claims.

The provider Povem, Rok Dolinar s.p. shall commit to protect the confidentiality of personal data and the privacy of online shop users. The provider shall respect the confidentiality of personal data and the privacy of online shop users and take the necessary steps to protect them against any violations and abuses. In order to prevent unauthorized access to acquired data or their disclosure, the provider uses appropriate technical and organizational procedures for the collected data. The provider Povem, Rok Dolinar s.p. can not exclude possible data misuse, because the Internet is an unpredictable medium despite security measures and security communication protocols. In order to protect personal data, the user is also responsible for ensuring the security of his or her username and password.

Cookie Policy

The website of the provider uses cookies. Cookies are small text files that are stored on the user’s device when visiting the provider’s website and do not harm the user’s hardware or software. They make it easier to use the website. Their storage is under the complete control of the user’s browser – it can be used to restrict or disable cookie storage and permanently delete them. Cookies are not harmful and are always subject to a time limit. Cookies do not contain personal data or information on the basis of which it would be possible to identify the user of the website.

Upon the first visit of the website, the provider asks the user for consent to use cookies with a banner displayed at the bottom of the page. If the user agrees with the use of cookies, he or she clicks on the “Accept Cookies” button on the right. The setting will be saved for the next visit.

Cookies for analytics

Cookies for analytics help the provider understand how visitors interact with the page.

Cookie NameServiceExpirationDescription
_gaGoogle Analytics2 yearsUsed to distinguish users.
_gatGoogle AnalyticssessionUsed to throttle request rate.
_gidGoogle AnalyticssessionUsed to distinguish users.

Contact information for personal data protection

Contact details of the provider for all claims relating to the protection of user rights:


Address: Povem, Rok Dolinar s.p., Dolenja vas pri Polhovem Gradcu 12a, 1355 Polhov Gradec.